Frequently Asked Questions
Everything you need to know about our full-grain leather, worldwide delivery, secure payments, warranty coverage, and custom engraving services.
Are all Reven Leather goods made from 100% genuine cowhide?
Yes, unconditionally. We exclusively craft from natural full-grain cowhide hides without synthetic PVC, PU, or imitation fillers. We back this with our 10x money-back authenticity guarantee.
How long does international shipping take, and what does it cost?
We offer Standard Tracked International Shipping for a flat $9.99 USD (Free on all orders over $85 USD), delivering in 7–14 business days. Express Delivery via DHL/FedEx arrives in 3–5 business days for $24.99 USD. Full tracking numbers are provided upon dispatch.
Which payment methods and currencies are supported?
Our store base currency is USD ($), with automatic local currency display via Shopify Markets (GBP, EUR, AUD, CAD, SGD, and more). We accept all major Credit/Debit Cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay with bank-grade SSL encryption.
How do I claim a repair under the 1-year warranty?
Simply contact our concierge team at support@revenleather.live or via WhatsApp with your order number and photos of the affected component. Our workshop will resolve your claim with free repair or replacement within 24 hours.
Can I personalize my leather piece with my initials or name?
Yes! Select the laser engraving option on product pages or visit our Bespoke Personalization service. We etch your chosen initials or text with micron precision into the grain for a timeless custom gift.